04 — Velvet Edge

Policies

Clear expectations make for better appointments. Please review our service and cancellation policies before your visit.

(a) Service adjustments

We want you happy.

If you are unhappy with your service, contact us within one week and we will fix it free of charge. Issues raised after one week are treated as a new service and charged accordingly.

(b) Cancellations

Give us 24 hours.

Please provide at least 24 hours’ notice when cancelling. Late cancellations are charged half of the scheduled service fee.